We want you to be happy with your purchase from Gyan Vandana Publication. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn’t work or is unacceptably late, please contact Customer Care Team on gyanvandanapublications@gmail.com with the order number and issue details as explained below:
If you ordered incorrectly or accidentally, please contact Customer Care Team on gyanvandanapublications@gmail.com within one hour of placing the order and we will replace/refund you the item cost.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 5 to 7 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.
On the off chance your printed book arrives damaged, with book material defect, contact our Customer Care Team on gyanvandanapublications@gmail.com within 7 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary.
